If you’ve not yet seen this YouTube video of the FedEx delivery driver throwing a shopper’s new LCD monitor over a fence, then let’s get you up to speed. Did your jaw drop? Mine did! You can read the back story here. The question I have for you is, how should FedEx respond to this reputation damaging incident? I’ve listed a few ideas below, but leave a comment with your thoughts.
Video Fedex
FedEx Driver Trashes Computer Monitor & Reputation: How Should FedEx Respond?
on Dec 21, 2011
If you’ve not yet seen this YouTube video of the FedEx delivery driver throwing a shopper’s new LCD monitor over a fence, then let’s get you up to speed. Did your jaw drop? Mine did! You can read the back story here. The question I have for you is, how should FedEx respond to this reputation damaging incident? I’ve listed a few ideas below, but leave a comment with your thoughts.
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